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Returns

Online purchases
You can return a product within 28 days of receiving the goods. The product must be in a good resalable condition, in its original packaging and with instructions where applicable. The product must not have any sign of usage or be marked in any way. A refund will only be issued once the product has been confirmed to be in a saleable condition. If deemed not resalable, the goods will be returned to you at your cost. This does not affect your statutory rights. 

You will need to return goods to us with a copy of the Order Confirmation and receipt for proof of purchase.

The original delivery charges will not be refunded and the return of goods is at your own cost. Please ensure the products are packaged carefully and retain proof of postage. Payment will be credited within 30 days by the same method used to purchase the goods.

Online orders can also be returned in person at our shop with the order confirmation and receipt.

 

Shop purchases
Goods can be returned for a refund within 28 days from date of purchase and with the valid receipt. The refund will be made by the original method of payment. 

The product must be in a good resalable condition, in its original packaging and with instructions where applicable. The product must not have any sign of usage or be marked in any way. A refund will only be issued once the product has been confirmed to be in a saleable condition. This does not affect your statutory rights. Returns do not apply to custom made products and cut fabrics.